(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

zoila frigman
zoila frigman
2026-03-12
Your Mom
Your Mom
2026-03-11
Roy Shelton is phenomenal! He gets this done and on time!
Jaskaran Singh
Jaskaran Singh
2026-03-11
Michelle Truong
Michelle Truong
2026-03-11
Don and Summer were able to close my refinancing smoothly. They listened to my concerns, answered my questions and explained the process thoroughly. Thanks Don and Summer!
kiran amin
kiran amin
2026-03-11
We had a great experience working with the Avani during our loan process. She was very professional, responsive, and guided us through every step clearly. The service, communication, and pricing were excellent, and the entire process was smooth and stress-free. We truly appreciate her support and dedication. Highly recommended to anyone looking for reliable and efficient loan assistance! — Kiran & Naina Amin
Khuc Phong Pham
Khuc Phong Pham
2026-03-11
I would like to sincerely thank Matt Hang and Leo Tran for helping me successfully close two loans within just one month. This was not my first time working with Loan Factory, or with Matt and Leo, and once again they delivered excellent service. Their professionalism, responsiveness, and dedication made the entire process smooth and efficient. I truly appreciate their hard work and support throughout the process. I will definitely continue to work with them in the future whenever I need financing for my investment properties. Highly recommended!
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